We would like to reassure customers that we're working hard to continue to provide services during this challenging time. Although we are making changes to the way we work, with the majority of our staff working from home, we are still available to take your calls and respond to emails. At present, we hope customers will not experience any significant disruption to services. For further help please read our Coronavirus (COVID-19) FAQs. Read FAQs >

Contact Us

Need some help? Use the menus below to find better ways to get in touch.

Contact Methods

Email

General Enquiries

Click to complete the contact form, or email us directly on: [email protected]

Opening Hours
Day New Customer Quotations Customer Services
Monday 09:00 - 18:00 09:00 - 17:30
Tuesday 09:00 - 18:00 09:00 - 17:30
Wednesday 09:00 - 18:00 09:00 - 17:30
Thursday 09:00 - 18:00 09:00 - 17:30
Friday 09:00 - 18:00 09:00 - 17:30
Saturday 09:00 - 15:00 09:00 - 16:00
Sunday 10:00 - 14:00 Closed
Phone

New customer quotations

0800 369 8590

Existing customers - Car

0344 381 6502

Existing customers - Household

0344 381 6505

Existing customers - Van

0344 381 6504

Existing customers - Travel

0344 381 6507

Existing customers - Caravan

0344 381 6508

Existing customers - Motorhome

0344 381 6502

Existing customers - Keycare

0344 381 6502

Existing customers - Bus Conversions

0344 381 6502

Existing customers - Breakdown

0330 123 0758
For all of our breakdown contact numbers please click here

Fax

Sending us documents? Fax them to 0344 381 4373, and remember to include all the information relevant to your enquiry, as well as your customer reference number.

Make a Claim

To make a private car or commercial vehicle claim please call 0344 381 4420. Lines are open 24/7, all year round.

To report a household claim, click here

For all other claims and for more information, click here

Post

Send your letter to:

FREEPOST RTGX-KBGU-YLEU
Adrian Flux Insurance Services
East Winch Hall
East Winch
King's Lynn
PE32 1HN

Other

Marketing and Advertising Enquiries

Please Contact Maze Media on 01553 818550

Press and Public Relations Enquiries

Please contact Katie Ecclestone on [email protected]

Car club and affiliations

For information on club affiliate deals, or to contact our dealer liaison team, visit our car club information page.

Problems with our website

If you experience any problems whilst using our site; please email our webmaster: [email protected]