We would like to reassure customers that we're working hard to continue to provide services during this challenging time. Although we are making changes to the way we work, with the majority of our staff working from home, we are still available to take your calls and respond to emails. At present, we hope customers will not experience any significant disruption to services. For further help please read our Coronavirus (COVID-19) FAQs. Read FAQs >

Customers

Customer Service

Our Frequently Asked Questions section contains helpful information relating to our policies and you might be able to find the answer to your query there. If you need to talk to someone, you can find ways to contact us here.

You can also visit your MyAdrianFlux login area.

Claims

Flux Rescue Breakdown

Login to MyAdrianFlux

Login to view your policy and read our latest correspondence. You can also pay for your motor insurance renewal or send documents to us.

Make a Payment

Securely pay for a new policy, renewal, instalment or additional premium

Customer Information

Breakdown Information

Frequently Asked Questions

We've put together the most frequently asked questions by our customers

Make a Change

Keycare

Insurer Policy Booklets

Customer Survey

Replacement Certificate Request

Request a replacement policy certificate if yours is lost or damaged

Cancel Your Policy

Theft Prevention for Cars

Gadget Cover

What to do if you are unhappy

Agreed Value