Quotation Survey

Your name *

Your postcode *

Did you have any problems contacting us? *

Staff Attitude? *

Staff Knowledge? *

Staff Helpfulness? *

Hold time during call? *

Price Quoted *

Level of cover and benefits *

Instalment Options *

Overall satisfaction of your call: *

Why did you decide not to take the policy at this time? (If applicable)

Do you feel there were any areas of your call experience that we could have improved? *

We like to recognise excellence in our staff, would you like to nominate the person you spoke to for a customer service award? *

Would you recommend us to a friend or relative? *

Customer Information