Travel Insurance Claims

Claim Number

Emergency assistance (New claims): (UK) +44 (0) 1473 351757
Emergency assistance (Existing claims) : (UK) +44 (0) 20 312 64334
Non-Emergency claims assistance: (UK) +44 (0) 345 850 5193
Holiday Dispute Claims Helpline: (If shown as operative on the certificate) (UK) +44 (0) 1384 377000.

Notes

  • The insurance is provided by AXA Insurance UK who are authorised and regulated by the Financial Conduct Authority
  • To make a claim you must contact AXA by phone using the relevant number given above, depending on the type of claim