Customer Information

Breakdown Information

If you purchased our Flux Rescue breakdown package at the start or the renewal of your policy, please call one of the following numbers, depending on your circumstances:

Flux Rescue operates 24 hours a day, 365 days of the year. The service can only be used if it has been paid for and has been in effect for more than 24 hours.

European cover is restricted to a total of 60 days’ use outside of the UK and a maximum of 60 days per trip. Any journey over 60 days in length will have no cover for the duration of the trip. If you are taking your vehicle abroad, please ensure that we are notified so that you are covered correctly for your trip under your insurance policy. You can contact us by telephone or by email (ensuring that you provide a contact number so that we can call you with any queries.)